Terms of Sale

Welcome to Prairie People! By placing an order on our website, you agree to the following terms and conditions. These terms are designed to ensure a smooth and transparent shopping experience. Please read them carefully before completing your purchase.

1. General

All sales are subject to these terms and conditions. We reserve the right to update our terms without prior notice. Please review this page periodically to stay informed of any changes.

2. Product Information

We take great care to provide accurate descriptions, images, and details for all our products. However, as our items are handcrafted in small batches, slight variations may occur. These differences are part of the unique charm of our products.

3. Pricing and Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payment is required at the time of purchase and is processed securely through our payment provider.

  • Prairie People is not responsible for additional fees imposed by your bank or payment processor.

4. Shipping and Delivery

  • Orders are processed and shipped within 3-5 days after payment is received.

  • Shipping costs are a flat rate of $5.50 within the US and free shipping is available to local customers.

  • Prairie People is not responsible for delays caused by carriers, weather, or other factors outside of our control.

5. Returns and Exchanges

  • Due to the personal nature of our products, all sales are final. We cannot accept returns or exchanges.

  • If your order arrives damaged or defective, please contact us at contact@prairiepeopleco.com within 7 days of delivery. Include your order number and a photo of the damaged item for resolution.

6. Cancellations

  • Orders may be canceled within 24 hours of placement if they have not yet been shipped. Contact us at contact@prairiepeopleco.com to request a cancellation.

7. Liability

  • Prairie People is not responsible for allergic reactions or sensitivities to our products. Always check the ingredient list provided for each product before use.

  • Use products as directed. Prairie People is not liable for misuse or unintended application.

8. Governing Law

These terms are governed by the laws of the state of Iowa. By purchasing from Prairie People, you agree to submit to the jurisdiction of the courts in Iowa for any disputes arising under these terms.

9. Contact Us

If you have any questions or concerns about your order, please reach out to us at:

contact@prairiepeopleco.com

Thank you for supporting Prairie People! We’re honored to have you as part of our sustainable and low-waste community.