Shipping and Returns Policy

At Prairie People, we aim to provide a simple and reliable shopping experience for our customers. Please review our shipping and returns details below:

Flat-Rate Shipping

  • Shipping Cost: $5.50 flat rate for all orders.

  • This flat rate covers up to four products, including eco-friendly packaging materials like boxes and padding.

  • For larger orders requiring additional packaging or shipping adjustments, we may contact you to discuss options.

Order Processing Time

  • Orders are typically processed and shipped within 3-5 business days after payment is received.

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Carriers and Delivery Times

  • We use USPS to deliver your orders. Delivery times may vary based on your location.

    • Domestic Shipping: 2-7 business days after processing

Shipping Limitations

  • Prairie People currently ships within the United States.

  • We are not responsible for delays caused by the carrier, weather, or other unforeseen circumstances.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at contact@prairiepeopleco.com within 7 days of delivery. Include your order number and photos (if applicable) for a resolution.

Returns Policy

  • Due to the personal nature of our products, all sales are final, and we cannot accept returns or exchanges.

  • If your order arrives damaged or defective, please contact us at contact@prairiepeopleco.com within 7 days of delivery. Include your order number and photos of the damaged product to initiate a resolution.

  • Refunds or replacements for damaged or defective items will be handled on a case-by-case basis.

Thank you for supporting Prairie People and our commitment to sustainable and low-waste beard care. For any questions about your order, feel free to contact us at contact@prairiepeopleco.com.